08 · Currency
Currency desk
Forex
The currency desk publishes buy and sell rates and the hours the forex counter is open. Guests read the board in the room and can request a transaction.
The board in the room is the same board the desk just saved: each currency with a buy rate and a sell rate, plus the hours and the place the counter sits. A guest who wants to exchange sends a request instead of walking down to ask whether the desk is open.
On the desk
- Update buy and sell rates for each currency.
- Publish counter hours and where the desk sits.
- Drop a currency the house is not holding today.
- Receive a request when a guest wants to exchange.
On the stay screen
- Live rates and desk hours.
- Buy and sell shown as a pair, so the two numbers are not confused.
- A request action for an exchange.
- The new board as soon as the desk saves.
How this desk runs
- 01
Set the board
For each currency, the desk enters the buy rate, the sell rate, and the counter hours.
- 02
Save to every room
Stay screens that are open pick up the new rates. Yesterday's board does not linger.
- 03
Take an exchange request
The guest asks from the room. The desk sees the currency and which stay sent it.
- 04
Confirm at the counter
Accept tells the guest the desk can do it during published hours. Done closes the request after the exchange.
Published to the room
Guest action · Request
- US dollar
Buy 83.10 · Sell 84.40
- Euro
Buy 90.20 · Sell 92.10
- Desk hours
09:00–19:00 · lobby
What the desk receives
- Currency
- The note the desk is quoting.
- Buy
- Rate the hotel buys at.
- Sell
- Rate the hotel sells at.
- Hours
- When the counter in the lobby is open.